About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Ti...

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Ti...

Key ResponsibilitiesLead end-to-end quality assurance operations across assigned business unitsDesign, implement, and enhance quality frameworks, audit mechanisms, and calibration processesAnalyze operational trends, identify...

Quality Analyst (QA) Surgery Medical CodingJob SummaryWe are seeking a detail-oriented and experienced Quality Analyst (QA) for Surgery Medical Coding to ensure coding accuracy, compliance, and adherence to client and indust...

Role: Quality Analyst / Lead Associate - Quality (Transaction Quality)Domain: Vacation Rentals Location: Gurgaon Company: IGT SolutionsRole OverviewIGT Solutions is seeking an experienced Quality Analyst / Le...

Role: Quality Analyst / Lead Associate - Quality (Transaction Quality)Domain: Vacation Rentals Location: Gurgaon Company: IGT SolutionsRole OverviewIGT Solutions is seeking an experienced Quality Analyst / Le...

We are looking for a highly skilled Quality Analyst to join our team, focusing on international quality assurance projects. The ideal candidate will have a strong background in quality analysis and excellent communication sk...

Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality service delivery.Develop and implement effective quality control processes to identify areas for improvement.Collaborate with team members ...

Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality service delivery.Develop and implement effective quality control processes to identify areas for improvement.Collaborate with team members ...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for improvement.Collaborate with team members to provide...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for improvement.Collaborate with team members to provide...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for improvement.Collaborate with team members to provide...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for improvement.Collaborate with team members to provide...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement quality control processes to identify areas for improvement.Collaborate with team members to provide...

Job SummaryThe Quality Analyst will be responsible for monitoring, evaluating, and improving the quality of international operations to ensure compliance with client standards and internal benchmarks.Key ResponsibilitiesCondu...

Roles and ResponsibilityMonitor and evaluate agent performance to ensure high-quality service delivery.Develop and implement effective quality control processes to identify areas for improvement.Collaborate with team members ...

1-3years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location CoimbatoreWork mode - Work from office Flexible to work in rotat...

3-5years of experience in customer support /BPO quality is mandatory (Voice/chat &Email) Strong communication skills (Verbal & written skills) Location CoimbatoreWork mode - Work from office Flexible to work in rotat...

Primary Responsibilities: Perform end to end QA for Salesforce Service Cloud and Agentforce features, including case management, omnichannel routing, CTI, Knowledge, and AI powered workflows Validate Agentforce autonomous age...

As Team Lead (Supervisor), You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employeesManage operational perform...

Designation - Document validation Associate/ QA AssociateRequired Skills:Should be excellent in English communicationBasic knowledge of Quality analysis and document validation and auditingGood Observation and analytical Skil...

Roles and ResponsibilityMonitor and evaluate call quality to ensure high standards of customer service.Develop and implement effective quality control processes to identify areas for improvement.Collaborate with team members ...

About the JobWe are looking for a detail-oriented Bot Quality Analyst to evaluate and improve the performance of AI-powered customer service bots. This role involves reviewing conversation transcripts and voice interactions b...

We are looking for dedicated and detail-oriented Quality Analysts to join our team immediately. If you have strong communication skills and a keen eye for accuracy, this role is for you! Job Responsibilities / RequirementsEx...

We are looking for a highly skilled and experienced Quality Analyst to join our team in the domestic sector. The ideal candidate will have a strong background in quality analysis and assurance, with excellent analytical and p...

Job Title: Quality Analyst (QA) – Collection Process Location: Noida Salary: 25,000 – 28,000 per month Working Days: 6 Days a WeekContact only interested candidates - 7489533221Required Candidate profileGraduation is mandator...

We are looking for dedicated and detail-oriented Quality Analysts to join our team immediately. If you have strong communication skills and a keen eye for accuracy, this role is for you!Job Responsibilities / RequirementsExce...

Seeking a detail-oriented Salesforce Marketing Cloud Quality Analyst to support testing and validation of marketing campaigns, customer journeys, and marketing automation processes. Resource should be responsible for ensurin...

Greetings from Access Healthcare!!!:QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )Call/Share your Resume to WhatsApp number for sch...

Greetings from Access Healthcare!!!:QUALITY ANALYST EXPERIENCE IS MANDATORY ( Minimum 6 Months experience needed in handling QA for international voice process )Call/Share your Resume to WhatsApp number for sch...